Payment processing affecting walk registrations involving payments, and online store payments
UPDATE: 9pm Thursday 4th June: login issues that commenced at 2pm today have now been resolved.
UPDATE: 3pm Thursday 4th June: There have been significant issues with our online payment system during May, until 2pm Thursday 4th June.
This was due to technical issues with the payment system provided by NAB. These issues affected 1,000s of Australian e-commerce websites.
Whilst we think these issues have now been resolved, we are monitoring the situation. We thank you for your patience when submitting payment processing details.
UPDATE 11:00am Wednesday 3rd June: payment processing is down. Please consider delaying making your registration until later this week, or contact our office to register for walks and make over-the-phone payment.
9:00am Tuesday 2nd June: We are experiencing significant difficulties with NAB payment processing. NAB has issued a public apology and is working hard to resolve their system failure.
Our e-commerce provider NAB has been experiencing ongoing issues. This has meant that customers have been experiencing difficulties submitting payments online. NAB recognises the impact this is having on customers and apologies for the inconvenience. NAB is working to resolve these ongoing issues as soon as possible.
View current status of NAB payment systems.