As a part the upgrade of our membership and walk registration system we will be temporarily suspending online walk registrations for a day or so.
What are we doing?
We are updating the software that we use to run the membership and walk registration system. These changes to the ‘back end’ are mainly going to affect our Office Volunteers and Walk Leaders, but the system will make it easier to renew your membership.
We’ve chosen a period of low demand to make the change. This will allow us to be ready for the period of increased website traffic during the walk season.
Will the change affect you?
Apart from the temporary reduction in services on our website, our members and frequent visitors won’t notice many changes.
Our website address will continue as https://heysentrail.asn.au.
After the upgrade, the Walk Calendar on the website will look slightly different. But the calendar will operate much the same as the one you are familiar with.
There will be a welcome change for anyone intending to register for our End to End 15 walk. Registrations for this and all other events will no longer have a set opening time of midnight. Bookings will generally open at 7am instead.
You can help make the change easy
Over the next week our Office Volunteers will be undertaking training in using the new system.
If you need to renew your membership or register for a walk, we ask you to use the existing website. It will be operating normally until late on Monday February 17th.
If you contact the Office before the shutdown, we may not be able to answer the phone immediately. For urgent enquiries, please send us an email which we will action it as soon as we can.